My goal is to be a productive member of a growing professional company.

Work Experience

Office Coordinator

9/2007 - Present  Golden Protective Services, Inc., Salem, OR

•      Customer Service. Order Entry. Assist in purchasing. Coordinate shipping & receiving. Facilitate claims and returns from freight companies. Update pricing. Maintain inventory data base, receiving and adjusting as needed. Manage warehouse transfers.

Account & eCommerce Manager

1/2007 - 9/2007  Golden Protective Services, Inc., Salem, Oregon

•      Charged with managing inside sales, and customer service for safety and personal protection equipment to public safety agencies.  Established pricing for entire program.  Worked on developing new products for the territory, helped designed packaging, branding and specifications of new safety glove.  Developed, designed and launched new eCommerce website.  Managed on a daily basis, search engine submission, pay for click advertising. Established customer order processing procedures that fit with current business systems.

Operations & Inventory Control Manager / Buyer

7/2005 - 12/2006  Golden Protective Service, Inc., Salem, Oregon

•      Maintained inventory supply chain for company and warehouses in Ohio and Oregon.  Purchased on a just-in-time schedule from various domestic suppliers. Projected inventory demand for monthly and annual import products. Research Sources of newly requested product, acquire the best cost, billing and shipping terms.  Supervise the proper receiving of new orders into inventory, maintaining consistent cost of goods.  Establish and test procedures to coordinate sales offices and distribution centers in California, Oregon and Ohio.  Participated in new and ongoing marketing projects.  Research and develop new eCommerce solutions. Set up account payable profiles. Designed and maintained Oregon warehouse.  Performed data entry for new accounts, suppliers and products.

General Purchasing Manager

1/2004 - 6/2005  Ralph Atwood & Sons, Inc, Salem, OR

•      Maintain inventory supply chain for three separate safety distributors. Purchase on a just-in-time schedule from various domestic suppliers.  Project inventory demand for monthly and annual import product. Research sources of newly requested product, acquire the best cost, billing and shipping terms. Supervise the proper receiving of new orders into inventory, maintaining consistent cost of goods. Maintain open communication between sales staff, management and supplier.  Participate in new and ongoing marketing projects. Facilitate additions of new products. Continuing to pursue the best cost-savings for all companies. Set up account payable profiles.  Performed data entry for new accounts, suppliers and products.

Office Manager

11/2001 - 12/2003  Global Health & Hygiene, Inc., Salem, OR

•      Received incoming orders via email, phone, fax or mail, entered order into computerized inventory system. Pulled and double checked pulled inventory for shipping.  Shipped orders via UPS and common freight carriers. Calculated freight and sales quotes for sales staff.  Processed daily, weekly, monthly, quarterly and year-end reports on inventory levels and sales. Maintained balanced inventory. Converted shipped orders into invoices. Performed domestic source purchasing and sourcing. Provided support for various marketing projects. Performed data entry on new accounts, suppliers and products.

Support Technician

6/2001 - 8/2001  Fields & Associates Consulting, Inc., Salem, OR

•      Researched and created estimates for hardware, software and technical consulting services. Ordered computer hardware and software for clients. Invoiced clients, posted purchase orders and invoices into Peach Tree accounting software. Maintained current client contact information on computer database. Received calls from clients for various technical support, directed appropriate field technician to respond to the customer’s needs. Assembled computer systems and installed software. Maintained the general orderliness of the firm’s office. Maintained and ordered company inventory.

Art Department Manager

3/2001 - 6/2001  Craft Warehouse, Salem, OR

•      Ordered, inventoried and merchandised ‘hard craft’ department. Managed retail team in customer service, merchandising and inventory control. Attended to customer inquiries.  Advised them on various craft components and tools.  Contributed to the success of their projects. Communicated with vendor sales representatives to insure that proper support and product was available to the company. Maintained orderly and accountable back stock.

Receiving Manager

7/2000 - 2/2001  Craft Warehouse, Salem, OR

•      Managed the receiving, pricing, storage of retail inventory.  Compared deliveries against invoices and purchase orders, insuring proper margin was maintained. Maintained inventory of as much as three lines of product, ordered using faxes, phone and hand keyed order machines.  Achieved successful sales levels in all lines. Maintained orderly offsite storage of seasonal merchandise.  Helped Established system of retrieval.  Maintained detailed shipping and receiving log.  Maintained and updated open purchase order files.  Served as team member of safety committee.      Helped set up the fixtures and facilities when store first opened. Supervised trained and mentored seasonal, part and full time receiving staff.

Office Specialist 1 / Mail Receiving Clerk

3/2000 - 6/2000  Oregon Dept of Revenue, Salem, OR

•      Sort mail by size and program. Open mail by hand and various counting and cutting machines. Route opened mail to mail processing unit. On occasion processed tax forms.  Sorted and checked for appropriate forms and order.

Receiving Clerk

11/1994 - 2/2000  Rite Aid, Salem, OR

•      Responsible for the accountability of incoming deliveries.  Detail check freight against packing slips, confirm appropriate pricing and adherence to prior cost agreements, calculated and enter correct retail pricing into point-of-sale data system.  Prepared outgoing parcel shipments.  Weighing, packing and labeling packages for Fed Ex and UPS pick-up. Managed the inventory of seasonal back stock.  Assist management staff as a key cashier, approving various refunds, system overrides and price adjustments.  Filled in as cashier as needed, offering customer service at all times. Used hand trucks, pallet jacks and forklift to unload freight at dock.  Held position of beverage and dairy buyer for store. Stocked and straightened shelves and displays on sales floor.

Photo Department Retail Clerk

10/1992 - 10/1994  Payless Drugs, Salem, OR

•      Provided customer service in decisions involving photo processing. Discussed various options and provided price listings, and offered assistance in filling out appropriate forms.  Served as cashier.  Operated and maintained in-house photo processing equipment.  Assessed quality control and pricing for each order.  Entered customer information, verbally and written, into computers for the issuing of game licenses and Western Union money transfers. Stocked and straightened shelves and displays on sales floor.

Fire Support Sergeant (13F20)

9/1988 - 1/1990  U.S. Army / 2nd Infantry Division Artillery, Camp Casey, Republic of Korea

•      Maintained and operated sensitive communication equipment and vehicles. Managed the traffic of various classified digital and voice radio, and phone-line communications in Division field command post using variable format message entry device and other secure methods. Plotted information on map boards and charts to assist officers in tactical planning.

Forward Observer (13F10)

3/1985 - 8/1988  U.S. Army / 7th Infantry Division, Ft. Ord, CA

•      Operated and maintained voice radio communication equipment.  Advised unit commanders on best application of indirect weapons.  Field tested digital tactical artillery fire support programs.  Trained fellow soldiers in artillery observation, communications and general military knowledge.

Education

3/2007 - 3/2009  University of Phoenix - IT Visual Communications, Salem, OR

•      Substantial College Coursework Completed

•      Currently enrolled as a student with University of Phoenix, earning a bachelor's of science degree in information technology multimedia and visual communications.

6/1992  Chemeketa Community College, Salem, OR

•      Associate Degree

•      Associate of Arts Oregon Transfer Degree, emphasis on social science. 1992     Course work in psychology, business math, computer science and writing

Skills

Skill Name                               Skill Level          Last Used/Years Experience

•      10 - Key                    Expert               Currently used/16

•      Forklift Certified         Beginner           Currently used/6

•      Microsoft FrontPage    Beginner           Currently used/3

•      Microsoft Office           Intermediate      Currently used/8

•      Typing 35/ wpm          Intermediate      Currently used/27

•      English (Fluent - Full  Knowledge)